Cashier Supervisor
Makati city, National Capital Region
Posted today
- Company:
- Alpha Infinity Holding Corp.
- Company Description:
- About Us At Alpha Infinity Holding Corp., we are committed to striving for a better lifestyle that is respected by family, friends, loved ones, and our chosen communities. We are here to make a positive difference despite the imperfections each one of us has. Founded in 2020, we specialize in the real estate industry, focusing on selling properties to improve people's lives. We also offer a variety of products in our retail store, including electric scooters and bikes. Additionally, we run a restaurant with unique styles and services that set us apart in the industry. These core services and products define our business offerings. Our team is passionate about our core values, which revolve around integrity, innovation, and customer satisfaction. We are dedicated to providing high-quality properties that meet the needs of our clients, offering innovative products in our retail store, and delivering exceptional dining experiences at our restaurant. Our goal is to continuously exceed customer expectations, foster a culture of creativity and excellence, and contribute positively to the communities we serve. At Alpha Infinity Holding Corp., we strive to make a lasting impact by enriching lives through the properties we sell, creating sustainable transportation solutions with our retail products like electric scooters and bikes, and offering unique dining experiences at our restaurant. Our commitment to excellence in these areas not only enhances the lives of our customers but also contributes positively to the overall community. By focusing on quality, innovation, and customer satisfaction, we aim to leave a meaningful and lasting impression on everyone we interact with.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 4
Job Description
The Restobar Cashier Supervisor plays a vital role in ensuring a smooth and efficient dining experience for guests. This role combines the responsibilities of a cashier with the leadership skills needed to manage a team and drive customer satisfaction.
Key Responsibilities:
Team Management & Development:
Supervise and coordinate the activities of all cashiers, including scheduling, training, and performance management.
Conduct performance reviews, provide feedback, and identify opportunities for career advancement.
Implement effective training programs to enhance cashier skills and knowledge, including POS system operation, customer service best practices, and cash handling procedures.
Foster a positive and collaborative work environment that encourages teamwork, communication, and professional development.
Operational Excellence:
Ensure the smooth and efficient operation of the cashier area, including opening and closing procedures, cash handling, and compliance with all relevant regulations.
Monitor and manage expenses, identify cost-saving opportunities, and contribute to the department's profitability.
Implement and maintain high standards of cleanliness, hygiene, and safety in the cashier area.
Troubleshoot and resolve issues with POS systems, ensuring their efficient operation.
Customer Service:
Champion a culture of exceptional customer service, ensuring that all customers have a positive and efficient checkout experience.
Train and coach cashiers on best practices for customer interaction, order processing, issue resolution, and complaint handling.
Monitor customer satisfaction, gather feedback, and implement improvements to enhance the customer experience.
Inventory & Loss Prevention:
Ensure accurate inventory management within the cashier area, including monitoring stock levels, identifying discrepancies, and implementing corrective actions.
Implement and enforce loss prevention procedures to minimize shrinkage and protect company assets.
Collaboration & Communication:
Work closely with other members of the restobar team, including managers, servers, and bartenders, to ensure smooth operations and a seamless guest experience.
Communicate effectively with staff and management to address issues, share information, and ensure everyone is working towards common goals.
Qualifications:
Proven experience in a supervisory or lead cashier role within a restaurant or hospitality environment.
Strong understanding of restaurant operations, including POS system operation, cash handling procedures, and customer service best practices.
Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
Exceptional customer service skills, with a focus on creating a positive customer experience.
Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.
Ability to work independently and as part of a team, with a positive and proactive attitude.
Knowledge of health and safety regulations and food handling procedures.
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and career advancement.
A dynamic and fast-paced work environment.
To Apply:
Please submit your resume and a cover letter outlining your experience and qualifications.
We look forward to hearing from you!