Customer Service Specialist (Temporary Work at home Offer)

Manila, National Capital Region

Posted 3 days ago


Company:: TORCH Solutions
Company Description:: TORCH Solutions-Known as one of the highly preferred HR extension of BPO and Non BPO companies.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 50

Job Description

" Talent Outsourcing Channel Solutions is a prominent outsourcing company that specializes in providing exceptional customer service solutions.
We are currently hiring Call Center Agents for Temporarily Work-At-Home positions.

As a Customer Service Specialist, you will be responsible for delivering outstanding customer support and maintaining high customer satisfaction.

Responsibilities:
Handle inbound customer calls and inquiries
Assist customers in resolving product or service-related issues
Provide accurate and timely information to customers
Document customer interactions and update customer records
Deliver excellent customer service in a professional and friendly manner
Follow established guidelines and procedures for customer interactions

Requirements:
• At least 2nd year College Undergrad (completed with no back subjects)
OR SHS Grad (new curr)/Graduate of any 2 year course
• Must have 6 months to 1 year customer service experience in sales
• Must have good English communication skills
• Must be Willing to work on holidays
• Willing to work on shifting schedule and extended working hours
• Can start immediately

Benefits:
• Salary plus high Incentives
• Paid training
• HMO benefits
• Government mandated benefits
• Paid leaves and many more