Customer Service Representatives (CDO City) Earn up to 24K
Cagayan de Oro City, Misamis Oriental
Posted today
- Company:
- Eteam Workforce Inc
- Company Description:
- ETeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we're one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. Servicing Full-time and Contingent Labour across the globe!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
Highschool and College graduates with no BPO Experience
Average communications skills
Willing to work on-site.
Amendable to any given schedule
A team player
Can work ASAP.
Job Description
Handle mileage plus reservations and queries.
Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
Ensure accurate documentation of customer profiles/reservations.
Handle customer complaints and provide first time resolution.
Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Keep all company information which includes customer information confidential and secured.
Join and enjoy the following benefits:
-Allowances
-Night Differentials
-HMO
-Leave credits
-Easy accounts
-Competitive salary
-Healthy working environment
-Free coffee
-Free water
-Accessible work locations (within CDO city)
-State of the art facilities (gym, karaoke, pantry)
-Career growth
-Amazing opportunities
-Fun activities