Customer Service Agents -BPO Jobs at CDO Site - With Experience -
Cagayan de Oro, Misamis Oriental
Posted 8 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 50
Job Description
As a Customer Service Agent, you will be responsible for providing excellent support to customers by handling their inquiries, concerns, and issues efficiently. Your role is to ensure a positive customer experience while representing the company professionally.
Responsibilities:
Answer and manage incoming calls from customers.
Address customer inquiries, concerns, and requests in a timely manner.
Troubleshoot and resolve customer issues effectively.
Ensuring that customers’ requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Delivering a high caliber of service in a friendly, confident, and informed manner
Qualifications:
Must have at least 6 months of customer service experience (BPO, including OJT).
Open to High School and Senior High School graduates.
Strong English communication skills.
Excellent problem-solving and multitasking abilities.
Proficient in computer navigation and typing (25-30 WPM).
Willing to work onsite in Cagayan de Oro.
Why Join Us?
Competitive Salary of ₱19,000
Paid training and continuous learning opportunities
Monthly performance incentives and allowances
Career growth and promotion within the company
Apply now and start your career in the BPO industry!
- Salary:
- ₱19,000.00 Monthly
