Japanese - 1 year of Exp in a Japanese bilingual BPO

QC, National Capital Region

Posted today


Company:: BPO-services
Company Description:: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 7

Job Description

Japanese Bilingual – Local Speaker

Location: Giga Tower, Bridgetowne, Quezon City
Employment Type: Onsite
Schedule: Shifting Schedule
Salary: Up to PHP 120,000

We’re Hiring!

Are you a passionate Japanese bilingual speaker looking for an exciting opportunity? Join our dynamic team and contribute to meaningful projects while using your language skills!

Qualifications:

Minimum of 2 years in college without back subjects; Associate or Bachelor’s degree preferred.
At least 1 year of experience in a Japanese bilingual role.
Proficient in reading and understanding Hiragana, Katakana, and Kanji.
Must be a local speaker or hold dual citizenship, TRV, or PR status.
Willingness to work onsite at Giga Tower, Bridgetowne, Quezon City.
Flexibility to work on a shifting schedule.
What We Offer:

Competitive salary up to PHP 120,000.
Opportunity to work in a vibrant and supportive environment.
Engage with diverse teams and projects.