Japanese Speaking General Travel Staff - N3 (47306) - Makati

Schedule: Shifting

Required Experience:
- Bachelor’s Degree in: Tourism, Hospitality Management, or other related fields
- Japanese Proficiency (N3 or above) – Strong communication skills in both written and verbal Japanese
- Proficient in computer applications – MS Office, Google Suite & Workspaces
- Excellent typing and data entry skills (minimum 50 words per minute)
- Strong multitasking & time management abilities
- Passion for delivering exceptional customer service
- Willing to work on a shifting schedule, including holidays and weekends
- Willing to work in Makati or Laguna Office
+ Experience in travel & leisure agencies is preferred
+ Experience in BPO/customer service is a plus
+ Knowledge of booking systems (Amadeus is an advantage)

Role involves coordinating and managing travel arrangements, ensuring smooth booking processes, and providing excellent support to clients. If you love travel, enjoy working in a fast-paced environment, and want to use your Japanese skills, this is the perfect opportunity for you!

Job Responsibilities:
✔️ Communicate with our international network via email and calls
✔️ Handle online reservation management and booking processes
✔️ Process bookings and monitor schedules
✔️ Encode data accurately and efficiently
✔️ Process invoices and virtual card payments
✔️ Directly report to the Reservation Manager
✔️ Manage multiple reservations simultaneously with excellent multitasking skills