Application Support Engineer
Manila, National Capital Region
Posted yesterday
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
QUALIFICATIONS
-Responsible in processing service request based on agreed targets by gathering the needed information to plan and request for change in the IT infrastructure
-Responsible in planning, testing, and implementation of request for changes involving: Network, Server, Voice and other related Core Communication and Server Infrastructure Services
-Ensures that planned request for changes are reviewed and approved before implementation
-Responsible in coordinating tasks to internal IT Operations as part of normal operations
-Responsible in providing timely and accurate update and information on assigned service request and request for changes
-Responsible on timely communication for assigned request for changes which cannot be implemented as planned due unforeseen circumstances
-Coordinates with concerned teams, vendors, and/or appropriate third party as part of operations escalation as necessary Ensures that all escalation information is accurate and periodically updated, and that all relevant members of the team are regularly informed on the status of the operations escalation process