Car Rental Agent

Baguio, Benguet
Posted more than 30 days ago
Company:
Neksjob
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
20

Job Description

Job Summary:

As a Car Rental Agent, you will play a vital role in providing exceptional customer service to our clients while managing the rental process from start to finish. You will assist customers in selecting vehicles, processing rentals, handling returns, and ensuring a smooth and efficient experience.

What’s in it for you?
-HMO Benefits for you and your Loved-one’s
-Career Growth Advancement
-Healthy work Environment
-Work-Life Balance
-Competitive Salary

Qualifications:

• College Graduates
• 2-year Vocational Course Graduates
• Undergraduates that have at least completed 60 units in college
• Senior High School Graduates with at least 6 months and above work experience
• High School Graduates with at least 6 months of continuous call center experience
• Willing to work on holidays and weekends
• Willing to work the night shift and on shifting schedules

Key Responsibilities:

Greet customers and assist them with their rental inquiries and reservations.

Provide information about available vehicles, rental policies, and pricing.

Process rental agreements, including paperwork and payment transactions.

Inspect vehicles for cleanliness and damage before and after rentals.

Coordinate vehicle availability and manage fleet inventory.

Address customer concerns and resolve issues in a timely manner.

Maintain accurate records of rentals, returns, and customer interactions.

Promote additional services, such as insurance and upgrades, to enhance customer experience.

Assist with administrative tasks as needed, including phone calls and emails.

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