Car Rental Agent
LAPU-LAPU CITY, Cebu
Posted 9 days ago
- Company:
- Driveservices Asia Pacific Inc.
- Company Description:
- Independent Franchise for Alamo Enterprise National rent-a-car Cebu Based Phlippines. What began with a small fleet of cars in 1957 has expanded to a network of mobility solutions that serves customers in more than 90 countries and territories around the world. Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences. That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
We are seeking a friendly and detail-oriented Rental Car Agent to provide excellent customer service and assist clients with renting vehicles. You will be responsible for processing rentals, answering customer questions, and ensuring a smooth rental experience from start to finish.
Responsibilities:
Greet customers and assist with vehicle selection based on their needs.
Process rental agreements and vehicle returns.
Verify customer information and ensure all documentation is complete.
Inspect vehicles for damage and document rental conditions.
Handle payments, provide rental information, and explain policies.
Address customer inquiries and resolve issues promptly.
Maintain the cleanliness and organization of the rental area.
Qualifications:
College graduate or with previous customer service experience preferred.
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment.
Basic computer skills and knowledge of rental software.
Must have a valid driver’s license.