L1 Application Support for XML SQL Exceel

Muntinlupa, National Capital Region

Posted 6 days ago

Company:: Hunter's Hub Incorporated
Company Description:: Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Job Description
Provide first-line technical support for applications, addressing user inquiries and issues via phone, email, and ticketing system.
Utilize SQL to run queries and analyze data to identify and troubleshoot application issues.
Assist users with Excel-related queries, including formulas, data analysis, and reporting.
Understand and handle basic XML tasks, including parsing and data extraction.
Collaborate with cross-functional teams to escalate unresolved issues and contribute to solutions.
Document issues, solutions, and FAQs for knowledge management.
Conduct basic training for end-users on application functionality and best practices.
Monitor system performance and report any anomalies to the technical team.
Stay updated with application features and changes to provide informed support