Technical Support Representative (TSR) for US Electronics

Pasig City, National Capital Region

Posted 9 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 30

Job Description

As a Technical Support Representative, you will be responsible for assisting customers with troubleshooting, product setup, and technical issues related to our electronic products. Your expertise will help ensure a seamless customer experience and promote customer satisfaction and loyalty.

Qualifications:
College Undergraduate + 6 months BPO experience
K12 Graduate + 3 years BPO experience
College Graduate + 6 months BPO experience
Willing to work onsite

Benefits:
Day 1 HMO coverage
Meal and Transportation Allowance
Rice Subsidy
Clothing Allowance
24/7 Teleconsultation
Free Psychologist Consultation
In-house and Online Pharmacy
Scholarship Program
Retirement Fund
Free Meal and Medicine through Transcom’s Tap Card Rewards
Loyalty Incentives
Accidental and Life Insurance