Application Specialist - Junior to Senior Level

Taguig, National Capital Region

Posted more than 30 days ago


Company:: Hunter's Hub Incorporated
Company Description:: Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 5

Job Description

Job Description
Job Summary

Application Specialist is a professional focused on carrying out end-user support, continuous improvement, and optimization of business application service operations, thus enabling high-quality end-user experience.

Productivity and Quality

• Ensure smooth and quality-assured transition of application features from development to production environments

• Actively develop continuous improvement initiatives and optimization of business application service operations

• Actively develop the automation of existing manual activities to achieve a higher and consistent level of business application service delivery to business end-users

• Ensure smooth business application service operations by resolving data & application related issues in a timely manner

• Run/Lead small to mid-sized projects related to operations

Collaboration

• Actively engage in onboarding of new joiners and foster collaboration among peers within the team

• Effectively communicate to stakeholders as part of incident/problem management

• Proactively establish and maintain good working relationships with business users and platform team members

• Increasingly interact with mid-level business leaders to align on their business application priorities related to operations

Leadership

• Develop excellent platform and business application know-how

• Proactively build up subject matter expertise and identify areas for further self-development

• Be a process owner for at least one operational activity in the platform

• Manage escalations related to operational topics in the platform

Compliance

• Complete all compliance obligations and trainings in a timely manner, if applicable along with guiding team members to do the same

• Thoroughly understand and coach junior colleagues on the compliance, security and operational responsibilities in your area of work

• Work with the platform to ensure adherence to Partners Group’s policies

Non-Exemption/Must Have
Must have an experience in Platform Relationship & Pipeline Management
Relationship and Pipeline Management:
- Dealcloud CRM
- Assentis reporting
Bachelor's Degree.
Knowledgeable in JAVA
Knowledgeable in Python
Knowledgeable in Snowflake
Proficient in SQL
Proficient in AWS
Experience in JIRA/Confluence/SCRUM
Experience in Data warehouse (ETL and Control-M)
Experience in Incident and Problem Management
Experience in ITSM (IT Service Management)
Experience in ITIL (Information Technology Infrastructure Library)
Knowledgeable in Dashboarding (Qlik)
Experience in promoting Code to production
Customer oriented and good communication