Technical Support Representative
Bacolod, Negros Occidental
Posted 7 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
• Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.
• If customer tech problems cannot be handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site.
• Keep logs of all calls answered and addressed, including dates and times.
• Check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.
- Salary:
- 18.000,00 ₱ Monthly