Technical Support Representative - Cable Account

Bacolod City, Negros Occidental

Posted 3 days ago


Company:: Talent Outsourcing Channel (TORCH) Solutions
Company Description:: We help professionals find their perfect career match while supporting businesses build great teams.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Handling inbound calls from customers
Resolving inquiries and requests from customers
Ensuring timely and appropriate handling of customer requests
Using client-specific tools and applications for customer management
Delivering top-notch service with confidence and knowledge in a friendly manner

You might be, what we're looking for?
• At least HS Grad (old curriculum) / SHS Graduate
• with or without BPO Experience are welcome to apply, TSR experience is a plus
• Good computer navigational skills on multiple systems
• Typing speed of 25 - 30 WPM
• Excellent Communication skills
• Willing to work on Site

Why choose us?
Competitive Salary
Great Performance Bonuses & Account Specific Allowances
Career Advancement Offer
Promotion within the company
Comprehensive Healthcare Benefits, HMO and more