Customer Service Representative (Telco)
Makati, National Capital Region
Posted 2 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
*23,000 - 25,000 salary
*Makati
Job Descriptions/Responsibilities:
- Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages
- Identifying and assessing customers’ needs to achieve satisfaction
- Ensure all calls are logged in the system for proper monitoring and closure
- Provide appropriate solutions in a timely manner
Requirements/Qualifications:
- At least Highschool graduate(old curriculum) or Senior Highschool graduate
- Have 6months Call Center Experienced
- Excellent communication skills
- Amenable to work Onsite
- Willing to start immediately