CSR - Back-office Account - On-site

Mandaluyong, National Capital Region

Posted 10 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

CSR - Back-office Account - On-site
Your day-to-day in a nutshell:
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

What are we looking for?
AT LEAST COLLEGE LEVEL (for old curriculum)
K12 GRADUATE (Highschool graduate can be accepted but with 1 year in BPO (voice/non voice) but not LOCAL ACCOUNT
With Excellent Communication Skills
Can work on site

Why pick us?
Competitive Salary Offer
Paid training from day one
A leadership team that hears your voice; we know that when we work together we can accomplish so much more
Fun team environment where we work hard to build trust every single day
Free Call Center Training