Urgent Hiring Call Center Agent Earn up to 28k-30K month
Pasig, National Capital Region
Posted 4 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
Location: Pasig City
Salary: 28,000 - 30,700
About the role:
- Ticketing knowledge and work through GDS queues
- Communicating with airline partners, consolidators, and cross-department when needed.
- Support our B2B customers in their Business Travels
- Process ticket issuance, exchanges and refunds in all GDSs (Apollo, Sabre, Amadeus)
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Effectively answer concerns, inquiries raised via phone, chat, and/or email, providing product and service information, as needed.
- Resolve problems by applying established TravelPerk policies, procedures, and tactics, and also by thinking out-of-the-box when anything established is not enough
- Ensure customer satisfaction and provide professional customer support
Position requirements:
- At least 1-3 years of experience and knowledge in using GDS systems such as (Amadeus, Sabre, Apollo etc.)
- Preferably with experience in a Travel Agency or Airline
- Excellent communication skills: verbal and written
- Willing to start immediately
- Salary:
- 30.700,00 ₱ Monthly