Customer Service Representative(Media&Entertainment)
Mandaluyong, National Capital Region
Posted 4 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
20,000 - 25,000 salary
Edsa Greenfield
Responsibilities:
- Answers phone calls and provides important information/ assistance to clients.
- Checks mail, fax and internet mail to provide customer assistance.
- Manages computer/on-line guidelines for the purpose of responding to customer queries..
- Communicates with customer on the phone or using written correspondence to take care of concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Follows escalation procedures as needed.