Training Manager

Pasig, National Capital Region
Posted 2 days ago
Company:
First Maritime Shared Services, Inc.
Company Description:
First Maritime Shared Services Inc. (FMSS Inc.) is a leading provider of IT and business process outsourcing services to maritime and related industries. With a reputation for excellence and a commitment to client success, we have established ourselves as a trusted partner for organisations seeking to streamline their operations and drive innovation.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Role Overview:
The Training Manager will develop and implement training programs for Station Satcom's technical support team. The role focuses on enhancing the skills and knowledge of the team to provide excellent customer service and technical support.
Key Responsibilities:
1. Design and deliver training modules on Station Satcom’s services.
2. Assess training needs and develop curriculum.
3. Monitor and evaluate training effectiveness.
4. Collaborate with HR and department heads to identify skill gaps.
5. Keep training content up-to-date with industry trends.
Qualifications:
 Bachelor’s degree in Education, HR, or a related field.
 With over 5 years of experience in training management, preferably in the telecom industry.
 Strong communication and instructional design skills.
 Ability to work independently and as part of a team.

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