Billing and Collection Officer

Role Description

This is a full-time on-site role for a Billing, Credit and Collection Officer at Koinonia Logistics and Sales Inc., located in Mandaluyong. Your role involves overseeing the meticulous follow-up and collection processes of Accounts Receivable (AR) for minor clients. Furthermore, you will proactively participate in the cultivation and fortification of relationships with these clients, aiming to elevate and optimize their overall experience with our company.

Strategic A/R Management - Oversee and strategically manage the Accounts Receivable collections process for specific accounts.
Implement tactful approaches to engage with high level management, accounting teams and treasury departments to facilitate seamless financial transactions, to ensure timely payment and reduction of outstanding balances.
Work closely with the sales and logistics team to resolve any billing discrepancy or issues that may impact payment.

Relationship Cultivation - Play a vital role in building and nurturing enduring partnerships with assigned clients.
Serve as the main point of contact for financial inquiries and issue resolution, ensuring a high level of customer satisfaction.
Navigate the intricacies of client interactions to foster positive relationships that extend beyond mere financial transactions.

Credit Risk Assessment - Assess the credit worthiness of clients and recommend appropriate credit limits and terms.
Work closely with the Sales Team to evaluate the financial stability of clients and make informed decisions regarding credit limits and terms.

Financial Diplomacy - Engage in financial diplomacy by understanding the unique dynamics of client organizations and aligning our financial strategies with their objectives Collaborate with internal teams to address client concerns and optimize financial solutions.

Reporting, Compliance and Documentation - Prepare and present regular reports on the status of AR accounts, collection activities, and outstanding balances for assigned clients. Ensure compliance with credit policies, procedures, and industry regulations.
Maintain accurate and up-to-date documentation related to A/R records, credit approvals, payment terms and client communication.
Checking of Invoices for Accuracy (Support) Follow-up with AO’s, Collectors and Clients regarding BIR 2307 (cwt)

Perform other duties as may be assigned by higher management.

Qualifications

Strong analytical and problem-solving skills
Excellent communication and negotiation abilities
Proficiency in Microsoft Excel and accounting software
Attention to detail and accuracy in financial data
Experience in billing, credit, or collections for at least 3 years
Bachelor's degree in Accounting, Finance, or related field