Customer Service Representative

Taguig, National Capital Region
Posted 19 days ago
Company:
Neksjob Philippines
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
10

Job Description

• Job type: Full-time
• Work Set up: Onsite
• Open Account: Telco Account
• Salary Package: 25,000
• Site: McKinley, Taguig

JOB DESCRIPTION:
• Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Ensure all calls are logged in the system for proper monitoring and closure.
• Provide appropriate solutions in a timely manner.

QUALIFICATIONS:
• 1 year CSE or CCE with proof of employment (COE/Payslip)
• Typing Speed: 25 WPM
Salary:
25.000,00 ₱ Monthly

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