Operations Manager

San Pablo, Laguna
Posted more than 30 days ago
Company:
FirstBPO
Company Description:
At FirstBPO, we understand the challenges businesses face in managing their operational processes efficiently while staying focused on core objectives. That’s why we are here to be your reliable partner, providing tailored Business Process Outsourcing (BPO) solutions that optimize your business performance, enhance customer experiences, and drive growth. Trust FirstBPO to be your strategic partner in achieving operational excellence, enhancing customer satisfaction, and driving growth. Contact us today to discuss your outsourcing needs and let us create a customized solution tailored to your unique requirements. Experience the power of FirstBPO and elevate your business to new heights.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Female
Number of vacancies:
5

Job Description

Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Help the organization’s processes remain legally compliant
Formulate strategic and operational objectives
Perform quality controls and monitor production KPIs
Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Support worker communication with the management team.

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