Apply Now - Seasonal Non-Voice Account - No Experience Needed

Tagbilaran, Bohol

Posted 15 days ago


Company:: Ibex Global Solutions Philippines Inc.
Company Description:: Ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
Contract Type:: Contract
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 20

Job Description

Do you have a passion for design and a knack for providing exceptional customer service? Are you looking for a rewarding career with a growing company?

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives for our Non-Voice Graphic Design Account. In this role, you will be the primary point of contact for our clients, ensuring their satisfaction and providing exceptional support throughout the design process.

Responsibilities:
• Respond to customer inquiries via email and chat, providing prompt and accurate information about our services, pricing, and design process.
• Manage customer orders, ensuring timely delivery and addressing any issues that may arise.
• Collaborate with our design team to ensure client satisfaction and address any design-related concerns.
• Maintain a strong understanding of our graphic design services and products.
• Stay up-to-date on industry trends and best practices.
• Contribute to a positive and collaborative team environment.

Qualifications:
• Age: Must be at least 18 years old.
• Education: K12 graduates, College Graduates, Vocational 2-year Course Graduates, or Completed At Least 2-years in College.
• For High School graduates (Old Curriculum), a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.
• Proof of Education: Candidates must provide proof of education, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.
• Must be willing to work onsite in Tagbilaran City, Bohol

Benefits:
• Competitive salary and benefits package.
• Opportunity for growth and development within the company.
• Collaborative and supportive work environment.
• Flexible work schedule.
• Allowance for working onsite*
• Comprehensive HMO coverage for you and your dependents
• Non-Taxable Allowance in addition to your basic salary
• Attractive Program Incentives based on performance
• Group Life Insurance - your well-being is our priority!
• 30 Service Incentive Leaves (15 days can be converted to cash)

Join our team of dedicated Customer Service Representatives and make a positive impact on our customers' experience. If you are passionate about delivering exceptional service, possess excellent communication skills, and enjoy working in a dynamic and customer-centric environment, we would love to hear from you.

TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.

2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)

We look forward to meeting you!
*Terms and Conditions Apply