Technical Applications Specialist

SAN JUAN CITY, National Capital Region

Posted more than 30 days ago

Company:: MAXIMUM SOLUTIONS CORPORATION
Company Description:: Maximum Solutions Corporation as the company name suggest, it is our commitment to serve our Clients to the best we can with utmost dedication and support. We believe that exemplary and honest service begets trust and loyalty. Backed by a group of experts and professional workforce who has a lengthy years of experience in the industry, Maximum Solutions Corp., can easily understand and relate to what the customer needs and able to recommend the best solution available. We do not merely sell our products and services but we make sure we follow it through with total support for complete customer satisfaction.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

1. Research, diagnose, troubleshoot, deploy, and identify solutions to resolve I.T product issues particularly focus products assigned (Dell, Lenovo, Epson, Sangfor, Sundray etc.)
2. Provide prompt and accurate feedback to customers via phone, e-mail, and remote or in person.
3. Explore related hardware, software and security solutions technology as deemed necessary.
4. Conduct Pre and Post Product support for different software and hardware (Installation, Assembly, Troubleshooting etc.) on client’s office or via zoom or even out of Metro Manila locations
5. Represent the company during events like seminars and trainings for different software and hardware partners.
6. Develop and maintain a deep understanding of how the offer solution of software and hardware products is developed, deployed, and supported