Technical Support - US Account Campaign

Taguig, National Capital Region

Posted 8 days ago

Company:: Visage Executive Search
Company Description:: At Visage Executive Search, we are dedicated to connecting top-tier talent with the most dynamic and innovative companies in the industry. As a premier executive search firm, we specialize in identifying and recruiting exceptional leaders who drive business success. Our team of experienced professionals brings a deep understanding of various industries, with a particular focus on BPO, RPO, FMCG, Healthcare, IT and Gaming. We take pride in our tailored approach, working closely with our clients to understand their unique needs, culture, and strategic goals. With an extensive network and a commitment to excellence, we are uniquely positioned to find the right leaders who can make a significant impact. Whether you're seeking C-suite executives, senior management, or specialized roles, Visage Executive Search delivers unparalleled results through a blend of industry expertise, strategic insight, and personalized service. Our mission is to build long-lasting partnerships, helping businesses thrive by placing the right people in the right positions. At Visage Executive Search, we don't just find candidates; we find leaders.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

Experience in computer hardware and software / ISP (Internet Service Provider)
Used CRM Tools and Remote Desktop Tools
At least 1 Yr BPO experience at least
Good communication skills
POS
Used Remote Desktop Tools like Bomgar, TeamViewer RescueMeLogMein, etc.
Used CRM Tools like Salesforce, Citrix, Zendesk, ServiceNow, etc.
Experience in handling a hardware and software account
Required to have computer troubleshooting experience - not just mobile phone or any devices
1 year experience as TSR

Salary/Benefits
26.5k - 31k Package + 18%-night Differential (normally ranges from 3k to 4k HMO Day1 coverage)
1 Free Dependent (After 6 months)
TRAINING/NESTING - WORK ON SITE THEN HYBRID OR WFH FOR PRODUCTIONS/OPERATIONS

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