Duty Manager

Prioritising workload and ensuring your team deliver authentic, memorable experiences. Developing your team's skills to drive results that positively impact on hotel performance. Having authentic conversations with guests to resolve issues, queries or concerns. Being first point of contact for any critical emergency situations.

What we need from you:
minimum diploma or equivalent, some college preferred
2 years front desk/ guest service leader experience
must be fluent in spoken and written english other languages maybe preferred
basic mathematics skills, excellent communication, problem solving, reasoning and motivational skills, long periods of standing in the front desk areas and occasional lifting of heavy items , working knowledge of hotel property management systems like Opera beneficial and willingness to work evenings and weekends.

Company profile
Holiday Inn offers a full-service experience whether traveling for business or leisure . From restaurants to meeting rooms to service with a smile, we have everything you need to make the most of your trip. With more than 1,000 hotels worldwide, we are everywhere you need to be