Business Process & Innovations Lead

Makati - National Capital Region, National Capital Region

Posted 8 days ago

Company:: John Clements Recruitment Inc.
Company Description:: John Clements Consultants, the pioneer in Executive Search since 1974, has played a significant role in transforming thousands of Filipino and other Southeast Asian professionals into extraordinary leaders. Forty-seven years later, John Clements continues to offer superior services that included recruitment (from non-managerial to C-level positions), large scale staffing, RPO, outsourced staffing, overseas recruitment, leadership development training with digital learning platforms, 360-degree assessment and coaching all specially designed for our partners’ needs. Keeping ahead of the game in digitalization, we also invested in AI and Data Science. Working with CrossKnowledge, a global leader in digital learning solutions, and Zenger Folkman, enables John Clements to offer world-class talent development programs that elevate the leadership capabilities of professionals, transforming them into extraordinary leaders of change. Our “deep purpose” as a company is to build our country, uplift the lives of Filipinos, and develop successful leaders.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

JOB OBJECTIVES
The role should manage the day-to-day planning and smooth operation of the BPI Team and offer innovative and efficient solutions.
DUTIES AND RESPONSIBILITIES
Project Management
• Liaise with different stakeholders for any projects
• Conceptualizes project idea and translates it into a process rationalization
• Handles process migrations and document creation/development
• Create tools to support efficient process migration
• Creates SOPs
Business Process and Improvement
• Process Mapping and Development
• KPI Management / Achieves defined individual and team KPIs
• Proactively implements improvement, correction, and prevention measures
• Process Gap Analysis
• Standard Operating Procedures (SOP) Maintenance
• Improves processes in terms of efficiency by utilizing Kaizen, Six Sigma, Lean, or similar methods
• Standardizes and re-engineers processes as well as their interfaces according to the overall process model
Automation and Efficiency
• Automate repetitive data processing tasks
• Develop scripts and tools to improve efficiency and reduce manual effort
• Implement monitoring and alerting for data pipelines and systems
Data Quality and Governance
• Implement data quality checks and validation procedures
• Establish and enforce data governance policies
Data Analysis and Reporting
• Collect and analyze data to support business decision-making
• Develop and maintain comprehensive reports, dashboards, and visualizations
• Identify trends, patterns, and insights from data analysis to inform strategic decisions
Solution Implementation
• Assist in the development and testing of new business solutions
• Support the implementation and deployment of new systems and processes
• Provide training and support to end-users

Business Process & Innovation is support for operations through digital solutions and process rationalization to promote efficiencies

Interview process:
• 1st screening (Day 1): Technical Test and 2-3 rounds of interview (HR Supervisor and Operations Head)
• 2nd screening (Day 2): VP final interview
• 3rd screening (Day 3): President interview (optional)
Note: [Ttechnical test] please prepare, we want to know knowledge and efficiency in data visualization and Excel

EDUCATION AND QUALIFICATION
• Bachelor/College Degree in Information Technology or a related field
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
• Experience in Automation
• Experience with business process modeling and workflow analysis.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Strong analytical and problem-solving skills.
• 3+ years of experience in business analysis, data engineering, or related field
• Highly motivated, structured, and quality-driven individual who in parallel possesses strong initiative and excellent interpersonal skills.
• Demonstrates Team collaboration and Team spirit
• Excellent communication and interpersonal skills.

Transportation and communication allowance (fixed amount paid in the payroll)
2x a month company-paid for lunch
Eligibility for performance bonus for regular employees who have stayed with the company a minimum of 1 year. Average is at least 1 month's worth of salary
HMO with 2 qualified dependents

Work schedule: Monday to Friday 8:00 - 17:00