CSR with Insurance experience
25000, National Capital Region
Posted more than 30 days ago
- Company:
- Nityo Infotech Services Philippines
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 3
Job Description
CSR / Admin Support Specialist - With background in insurance
Salary: up to 25,000 + complete benefits
Set up: Onsite – Full Time
Location: Taguig City
Schedule: Must be open for Shifting Schedule
Qualifications:
Bachelor’s degree in a relevant field or equivalent work experience
At least 2 years relevant experience in customer service and/or administrative roles, is preferred
Background or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantage
Proficient computer skills, including MS Office (Word, Excel, PowerPoint)
Willing to report on site and/or assigned location, daily
Open to work in different shifts, as defined by Client requirement (APAC, EMEA, North America)
Sample Job Responsibilities:
Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications
Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
Documents all captured transactions in the call management suit
Responds to availment queries and complaints or escalate them to the departments or units in charge
- Salary:
- 25.000,00 ₱ Monthly