Support Ambassador - Travel and Hospitality Account

Cebu City, Cebu

Posted 10 days ago

Company:: TDCX Philippines
Company Description:: Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Junior High School
Number of vacancies:: 50

Job Description

Job Highlights
HMO and life insurance coverage on day one.
Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.
Employee Assistance Program and Mental Health Consultations
Fast promotion and endless growth opportunities.
And many more!

#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
A positive culture for you to #BeMore at work
Easy-to-locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What is your mission?
As a Support Ambassador, you will work with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point of contact to handle and resolve customer concerns.

Who are we looking for?
Completed 2 years in college
At least 6 months of solid BPO experience ( international voice account)
Strong verbal and written English communication skills
Positive, self-motivated and energetic
Amenable to work in rotating shifts (morning, mid, & night shifts)
Can work in IT Park, Cebu City

*Terms and conditions apply