Warranty
Quezon City, National Capital Region
Posted more than 30 days ago
- Company:
- INTECO
- Company Description:
- Industrial & Transport Equipment, Inc. (INTECO) is a pioneering force in the Philippine automotive industry. Established in 1960, INTECO has a rich history of introducing and developing the Isuzu brand in the country. As the exclusive assembler and distributor of Isuzu vehicles for many years, INTECO played a pivotal role in shaping the local automotive landscape. Today, INTECO remains committed to providing exceptional automotive solutions and services. With a strong focus on customer satisfaction, the company offers a comprehensive range of Isuzu vehicles, including commercial trucks, buses, and SUVs. INTECO's extensive dealership network ensures that customers have convenient access to sales, after-sales service, and genuine parts.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Female
- Number of vacancies:
- 2
Job Description
Responsibilities:
Process warranty claims accurately and timely according to manufacturer guidelines.
Review warranty repair orders for completeness and accuracy.
Submit warranty claims to the manufacturer and follow up on claim status.
Maintain organized warranty claim records and documentation.
Coordinate with service department and customers regarding warranty repairs.
Analyze warranty data to identify trends and potential issues.
Assist in the resolution of warranty disputes and customer complaints.
Stay updated on warranty policies and procedures.
Perform other warranty-related tasks as assigned.
Qualifications:
NC I and NC II required in Automotive or Business Admin or Engineering related course
Previous experience in the automotive industry is an advantage.
Strong understanding of warranty processes and procedures.
Excellent organizational and time management skills.
Attention to detail and accuracy.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Proficiency in computer applications (MS Office Suite, dealership management system).
We offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Dynamic and fast-paced work environment