Customer Service
Manila, National Capital Region
Posted more than 30 days ago
- Company:
- Career Seekers Ph
- Company Description:
- 1. Conducting intake meetings with clients to agree on qualification criteria for candidates 2. Publishing job ads on careers pages, job boards and social media 3. Sourcing candidates online
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 50
Job Description
RESPONSIBILITIES
• Providing introductory information to prospective and new customers
• Ensuring that customers are satisfied with products or services by handling complaints and inquiries
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Working with a team of CSRs and other departments to find appropriate solutions to problems
• Outstanding attendance record with minimal concerns
• Proficient in handling basic software, internet and has good navigation skills
QUALIFICATIONS
• Excellent Communication Skills - oral, written and listening skills included
• Good computer skills
• Active listening skills and attention to details.
• Experience in the same role for at least 6 months
• WFH Ready with own equipment with at least i3 processor, 8GB RAM and Windows 10 Operating System, noise cancelling headset and has stable internet connection of at least 50mbps
• Amenable to work on graveyard shift
- Salary:
- 35.000,00 ₱ Monthly