Customer Service Representative - Office Based (Day-shift)
Quezon City, National Capital Region
Posted more than 30 days ago
- Company:
- Promark Industries, Inc. - Mossimo
- Company Description:
- Mossimo is a mid-range American clothing company, founded in 1986 by designer Mossimo Giannulli. The brand is currently sold in 1,700 stores within the US, with international licenses in Australia, Philippines, South America, Mexico, Japan and India totalling 600 stores. In 1998, Mossimo was launched in the Philippines with four free standing stores. Now, Mossimo has a total of 92 stores nationwide.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Gender:
- Male
- Number of vacancies:
- 1
Job Description
- 50% discount (employee purchase)
- Office-based
- Day Shift (8AM to 5PM)
- Open for Fresh Graduates.
JOB QUALIFICATIONS:
- With at least 1 year work related experience.
- Great communication skills (oral and written). Proficient in spelling, grammar and have the ability to compose email correspondence to the customers.
- Patience, adaptability, analytical, interpersonal, and listening skills required for the job.
- Have a great record-keeping abilities and a customer-oriented approach.
- Must be willing to work in Brgy. Valencia, Quezon City.
JOB DESCRIPTION:
- Responsible for helping customers with questions or concerns and handling complaints and returns.
- Communicate with customer via email and/or over the phone, record each transaction to determine frequent customer feedback or concerns.
- Perform variety of support tasks to offer exceptional service to customers like resolving customer.
- Provide a sound advice to customers with patience, empathy and professionalism.
- Working with logistics team member to create better methods to address customer complaints.
Job Type:
- Full-time
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)