Technical Support and End User Services Manager

San Juan, National Capital Region

Posted 4 days ago


Company:: DEMPSEY RESOURCE MANAGEMENT INC.
Company Description:: Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Candidate must possess at least Bachelor's/College Degree in Computer Science, Computer Engineering or related IT course from a Reputable College / University.
At least 2 years of experience in a related function is required.
Experience in remote desktop and onsite technical assistance is required.
Provide/demonstrate at least 2 years leadership experience with an ability to head and direct technical support teams.
Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
Has project management skills, must be research, goal and result oriented, excellent verbal and written communication, should be able to effectively communicate with technical & non-technical people.
Can work with minimal supervision and must be willing to work long hours and be on-call duty.
Experience in technical coaching and staff development is mandatory.