Operations Manager

Responsible for daily overseeing of production efficiency, sales, H.R., and overall smooth operations.
Assist the General Manager in leading and managing the operations and shared-services teams, with a focus on project management, process improvement, budget and P&L, business development, and relationship building with clients.
Work with departments to resolve operational issues that may arise, and be a reliable leader in tough situations (ready to jump in whenever the situation calls for someone)
Lead cross-functional teams to achieve project goals and ensure the delivery of high-quality results
Work closely with business unit leaders to identify opportunities for growth and development, and to ensure that operations and shared-services teams are aligned with business objectives
Develop and maintain good solid relationships with clients
Implement business development and marketing strategies to maximize profitability
Supervise employees in a fair, consistent manner; motivate, discipline, and resolve conflicts regularly
Evaluate procedures and look for more efficient ways of conducting processes across the department
Implement workflow policies/procedures and key metrics, and recommend improvements as part of the management team
Report and record problems and research potential solutions
Do whatever it takes to get the job done