Sales Supervisor - Pharmaceutical Company

DUTIES & RESPONSIBILITIES
 Understand customer needs and offer solutions and support
 Organize and coordinate medical sales representatives schedules
 Research potential leads from business directories, web searches, or digital resources
 Train new sales representatives
 Receive and report on all sales leads
 Supervise sales representatives and assistants
 Answer potential customer questions and follow-up call questions
 Work with sales team when closing sales
 Track weekly, monthly, and quarterly performance and sales metrics
 Meet all sales quotas and goals
 Assist medical sales representatives and team to meet and exceed goals

QUALIFICATIONS:
 High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred
 Two (2) years; previous experience in customer support, client services, sales, or a related field
 Demonstrated and proven sales results
 Basic computer skills and experience with tracking and recording call information, filing documents, or updating
customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office
Suite or similar software
 Focused on customer service
 Excellent verbal and written communication skills
 Persuasive and goal-oriented
 In-depth understanding of company services and its position in the market
 Excellent customer care and focus; ability to assess customers; needs and provide correct answer, path,
troubleshooting, or method for a positive customer experience
 Ability to multitask, prioritize, and manage time efficiently