IT Specialist

Oversee the IT infrastructure (hardware, software, and networks) across the site

Manage the IT Service Desk and spearhead its buildout by troubleshooting employee issues related to their devices and software while constantly expanding our solutions knowledge base and looking for ways to automate.

Support IT operations for the main site (Makati), warehouse locations (Paranaque and Laguna) and across the organization

Stay updated on the latest developments and tools that the company and clients use

Maintain the security of our systems and infrastructure

Track hardware inventory and maintain the functionality of all company devices

Setup, troubleshoot, and maintain hardware or software

Manage credentials during employee on-boarding and off-boarding

Ensure the security and integrity of company data by identifying and implementing industry-standard cyber security measures

Aid our Operations team on projects such as building out the Service Desk and knowledge base, identifying and implementing an MDM, deploying enterprise level antivirus software, and optimizing our IT processes

And other general administrative tasks as deemed necessary.