Zellis Flex
Cebu, Cebu
Posted 4 days ago
- Company:
- ZELLIS BACK OFFICE OPERATION SERVICES
- Company Description:
- ZELLIS is a leading Australian digital agency supporting multichannel retailers and wholesalers across Australia and New Zealand. Our clients range from start-ups to large ecommerce businesses. Our Cebu team delivers two key services: 1. Ecommerce data and image creation, optimisation and structuring 2. Customer Support for our unified commerce platform To deliver an ever improving service to our clients, we are adding a third capability to our Cebu team: 3. Online marketing
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
Ready to see if you're a perfect fit? Dive into the qualifications below!
Location: Applicant must be based in Cebu City.
Work Type: Hybrid work setup.
Core Skills Required:
• Excellent verbal and written communication skills
• Fundamental understanding of eCommerce principles
• Proficiency in Microsoft products
• Familiarity with Google Workspace
• Basic computer troubleshooting skills
• Strong comprehension and proactive approach
• Effective critical thinking and problem-solving abilities
• Minimum 6 months of experience as a Customer Support Consultant
Preferred Skills:
• Experience with automotive parts and accessories
• Knowledge or experience with eBay, Amazon, and other eCommerce platforms or marketplaces
• Basic understanding of SaaS applications
• Familiarity with AI tools
• 1-2 years of customer service experience
• Experience in serving Australian customers
Client Specific Request:
• Preferably someone with a passion for fishing or retail experience, particularly in camping and outdoor stores.
If this sounds like you, apply now and let's shape the future of online retail together!