Team Leader - Healthcare
Taguig, National Capital Region
Posted 7 days ago
- Company:
- Dempsey Direct Hire Local Manpower Services
- Company Description:
- Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement for Direct Hire and for Regularization process. Applicants has no fee to apply in Dempsey and exclusively for degree holder. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
People Management:
- Leading and developing a team of Aftercare Coordinators; responsible for the overall direction, coordination and evaluation of the team.
- Carrying out supervisory responsibilities in accordance with client's policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.
- Communicating policies to coordinators and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.
Project Management:
- Solving complex vendor invoicing issues and proactively heading off negative service trends
- Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures
- Development, analysis and improvement of new strategies and procedures
- Developing and achieving performance goals and objectives in order to achieve vendor promise expectations
- Perform other projects and duties as required
JOB RECQUIREMENT:
- Knowledge on Outlook, Word and Excel or similar desktop applications
- Demonstrated ability to meet deadlines while managing multiple projects
- Good Communications skills – Written & Verbal in English
- Applicants must be willing to work in 3F Market! Market! Bonifacio Global City, Taguig
- Amenable to work for a shifting schedule
QUALIFICATIONS:
- With three years of Team Leader work experience in a healthcare account under BPO company
- Willing to work on-site in Market! Market!, and willing to render overtime
EXPERIENCE:
- Team Leader: 2 years (Preferred)
- BPO: 2 years (Preferred)
Enjoy the following benefits!
Non-taxable allowance
HMO Coverage upon hire
Vacation Leaves up to 24 credits
Sick Leave Conversion
Group Accident Insurance
Applicant Referral
Benefits:
Additional leave
Company Christmas gift
Company events
Employee discount
Health insurance
Opportunities for promotion
Promotion to permanent employee
Schedule: 8 hour shift
Afternoon shift
Day shift
Night shift
Overtime
Rotational shift
Supplemental pay types:
13th month salary
Overtime pay