Cargo Inside Sales Representative/ Customer Service
Paranaque, Cavite
Posted 4 days ago
- Company:
- MHI
- Company Description:
- (MHI) is a wholly owned subsidiary and primary investment vehicle of CITADEL PACIFIC LTD., a private holding company with investments in aviation services, freight management and logistics, telecommunications, manpower deployment services, training institution, and investments in the oil and gas industry. MHI has partnerships with GATE GOURMET INTERNATIONAL, a leading global provider of airline catering solutions and provisioning services for airlines at over 200 airports and NEWREST GROUP INTERNATIONAL, a specialist in out-of-home food service and a global leader in multi-sector catering.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Job Scope:
Monitors the flights both online and interline.
Answers inquiry via emails or calls from customers regarding commodities, transit, routing etc.
Arrange cargo reservations and bookings for both online and interline.
Sending email booking confirmations to the customers.
Daily telesales / telemarketing information with customers.
Monitors all shipments from origin to final destination and sends updates to the customers.
Coordinate with our counterpart stations and airlines partners for booking requests and other concerns.
Checking inputted rates and fixing errors in the system.
Coordinate and monitor issues from the operations team such as offloaded, late docs/cargo, etc.
Qualifications:
Must possess an understanding of the flight/cargo operations
Excellent communication and building relationship
Excellent customer-service mindset
Knowledgeable in cargo, air freight, aviation, and sales