Tech Support Representative ( Agent Position)

Mandaluyong, National Capital Region

Posted 13 days ago

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 15

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative. They will join our team in Mandaluyong. Eton Cyberpod Ortigas houses the office.
Your Key Responsibilities
Assist customers with their software technology needs in a friendly and efficient manner.
Troubleshoot and resolve technical issues to ensure customer satisfaction.
Document customer interactions and provide feedback to improve service quality.

Needed Qualifications
At least two years of college in an IT-related course.
At least six months' BPO experience.
Good communication skills.

Perks You'll Enjoy
Competitive salary of 25,000 PHP.
Paid training and HMO coverage for you, plus three dependents.
13th-month pay and company-sponsored trips or retreats.

Ready to elevate your career?
If you're a dedicated professional ready for a new challenge, we invite you to be part of our team. Hit the "Apply Now" button.