Customer Care Specialist

San Juan Manila, National Capital Region

Posted 13 days ago


Company:: JOBS PH
Company Description:: We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients. Our company is not a contracting agency. We do not hire and deploy people to other companies for contractual, temporary jobs or even special projects. Our Goal We strive to become a significant venue both for private companies and professionals for the purpose of matching their respective needs, and creating opportunities for productive, meaningful, and long-term employment. Our Desires To provide companies (CLIENT) quality service and assistance to ease their direct hiring process by way of sourcing, profiling, pre-qualifying, and endorsing applicants most promptly and efficiently; To provide opportunities to professionals (APPLICANT) in their quest to find the right job that will hone their natural talent, enhance their acquired skills, and maximize their potential to become an efficient, productive, and successful employee; To promote and nurture our staff and personnel (EMPLOYEE) to strive for excellence in providing executive search and placement services; To create an ideal office-work environment (OFFICE) that will inspire our people in their assigned tasks, encourage competitive cooperation among them, and reward productivity; To sustain our operation (STOCKHOLDERS) and the above pillars of good service by way of a decent return on investments, providing incentives and satisfaction to all our stakeholders
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 2

Job Description

Candidates must possess at least a Bachelor's/College Degree in any field.
At least 1 Year of working experience in the related field is required for this position.
Must have excellent verbal communication skills.

6 days a week (HYBRID)
Shifts start at 9 am-6 pm (onsite)
11am-8pm(WFH)1pm-10pm(WFH)
1 day off
Note: Work from home starts after training - possible after two months

The Customer Care Specialist is primarily responsible for receiving inbound calls and responding to customer’s call & email inquiries, building customer’s interest in the services and products offered by the company, or making outbound calls for follow-up customer support or telemarketing purposes, following a set of standards established for call management, call accuracy, call handling and data encoding accuracy.