Customer Service Representative (Call Center Agent)

Cebu, Cebu
Posted more than 30 days ago
Company:
Lexie Staffing and Business Consulting
Company Description:
We bridge the gap between what you want and need – providing a better way to connect people with opportunities.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
50

Job Description

Answer incoming calls promptly and professionally.
Listen to customer inquiries and concerns with empathy and patience.
Provide accurate information about products, services, and policies.
Resolve customer issues and complaints in a timely and effective manner.
Utilize company databases or systems to access and update customer information.
Identify opportunities to upsell or cross-sell products or services.
Salary:
20.000,00 ₱ Monthly

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