Call Center Agent - Cebu City

TASQ Staffing Solutions is actively seeking call center agents in Cebu City.

After the pre-screening interview, applicants are required to provide their certificate of employment from their last/current employer, as well as their transcript of records, diploma, or claim slip. However, these documents are not immediately needed after the over-the-phone interview.

Qualifications:
*Senior high school graduates with six months of BPO experience
*Four-year degree holders without BPO experience
*Good to excellent English communication skills
*On-site work in Cebu City

The start dates available for this position are May 24, May 31, June 7, and June 14, 2024.

The available position is for a customer service representative. As a Customer Service Representative, your primary responsibility will be to assist customers through various channels, such as phone calls, chats, and emails. This includes addressing customer needs, following company and client procedures and policies, clarifying information, providing appropriate solutions, building rapport with customers, ensuring proper documentation, and meeting established targets.

Full-time position
Comprehensive benefits package:
*HMO coverage from day one
*20% night differential
*Allowances
*Incentives
*Salary details discussed directly with the client

The application process involves an over-the-phone pre-screening interview, followed by an initial interview, an assessment, and a final interview.

If you meet the qualifications for this role, you should expect to receive communication for an interview within 24-72 business hours. Communication will primarily be conducted via phone call, and if you are unable to answer the call, a follow-up text and email will be sent.