Customer Management Assistant (Local Healthcare Account)
Makati, National Capital Region
Posted more than 30 days ago
- Company:
- HR Network Incorporated
- Company Description:
- HR NETWORK, INCORPORATED was borne out of a need by business and industry for highly focused and strictly confidential search. Our aim is to provide our customers utmost best Third Party Recruitment Services that will allow them to hire "ONLY THE BEST" candidates for their operations. HR NETWORK is committed in ensuring the high quality profiles that would warrant the interest of our clients. Our company is a brain child of a group of highly competent young professionals with proven track record in the field of Human Resources Management practice with a shares common vision of becoming the “new breed” in the recruitment and staffing services realm. Possessing various industry exposures in doing search activities, we can do complex and unique recruitment assignments which require thorough research and understanding of skills requirements, technical requisite, professional competence and cumulative job experience. Established in August 1999, HR Network’s executive search services are availed of in the Philippines by a wide range of local and multinational companies. We are also visible across Asia and has provided recruitment services with proven milestones in successfully placing candidates in Singapore, Malaysia, India, Indonesia, Thailand, Vietnam and Australia. Our track record will speak of our capabilities as a service institution. For several years in the Recruitment and Staffing Services industry, HR NETWORK is considered among the most reliable headhunting companies in the Philippines. WE CONTINUE TO GROW BECAUSE WE CONTINUE TO DELIVER.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Handles telephone inquiries and provides corresponding assistance promptly.
Prepares the patient Information sheets of phone-in reports of hospital admissions.
Coordinates with the Underwriting Department and the Revenue Management Department to verify the membership and payment status of members who are availing their benefits whether in-patient or out-patient basis.
Receives and logs customer complaints using the specified form and tries to deliver solutions/actions to these complaints.
Assist internal customers to their various concerns.
Requirements:
Graduate of any 4- year course.
Must have experience in BPO, customer assistance, call center handling.
With experience in an Insurance or healthcare account is advantage!
Above average communication skills
Willing to work in Gil Puyat Ave. Makati City
Other details:
Complete statutory benefits
- Salary:
- 22.000,00 ₱ Monthly