Customer Service Representative.....
Marikina, National Capital Region
Posted more than 30 days ago
- Company:
- Dempsey Resource Management, Inc.
- Company Description:
- Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
- Communication skills is a must
- Bachelor’s degree in Information Technology, Business, Hospitality Management, or related fields is preferred.
- Demonstrate a keen interest in technology and software solutions, particularly within the vacation rental or hospitality industry.
- Possess excellent communication skills with a customer-centric approach, ensuring every interaction leaves a positive impact.
- Familiarity with CRM systems, help desk software, or similar technologies is a definite plus.
- Ability to analyze complex problems and provide clear, concise solutions that address customer needs effectively.
- Ability to work independently and collaborate effectively with cross-functional teams.
- MUST speak English fluently. Additional Languages are a HUGE plus!
- Must be comfortable working on camera with virtual teleconferencing tools.
- Recognize upsell and cross-sell opportunities, present and offer products from client’s portfolio
- Amenable to reporting onsite and willing to work different shifts as needed to ensure comprehensive customer support coverage.
- Salary:
- 25.000,00 ₱ Monthly