Pre-Sales Engineer

Full job description
Overview:

To be successful as a Pre Sales Engineer, you should possess an in-depth knowledge of our company's enterprise IT solutions and services and should be able to relate this knowledge in a way that is understandable to non-technical customers. You should be driven to achieve your sales goals and should have excellent sales and customer service skills.

Duties & Responsibilities:

● Attend meetings and act as technical expert of the assigned solution/technology.

● Conduct presentation of the assigned solution/technology to customers (internal and external).

● Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address the customer’s requirement.

● Build business cases to support a project justification or a business direction.

● Present proposals to customers alongside members of the sales team.

● Deliver the product demo to individual customers, answer the technical questions in a customer RFP or Bid, and explain technical details to the technical buyers.

● Conduct Proof-of-Concept exercise

● Discuss the project scope and participate in QA activity during pre-sales stage of sales cycle.

● Conduct a handover to the implementation team immediately upon receipt of customer purchase confirmation or securing a project.

● Providing ongoing support for customers post implementation.

Qualifications:

● Must be a graduate of Information Technology, Computer Engineer, Computer Science or equivalent.

● Strong customer service orientation.

● 2 years or more years of industry experience in sales engineering or consulting

● Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills

● Attention to detail, plus analytical and problem-solving capabilities

● Positive, service-oriented personality

● Willingness to travel