Nonvoice Account - Email and Chat Support
Pasig, National Capital Region
Posted more than 30 days ago
- Company:
- Sapient Global Services
- Company Description:
- Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 147
Job Description
Responsibilities:
Answer incoming customer calls and inquiries
Provide information and assistance to customers
Resolve customer complaints and escalate issues as needed
Maintain accurate records of customer interactions and transactions
Collaborate with team members and other stakeholders to improve customer service processes
Qualifications:
High school diploma or equivalent
Good communication and interpersonal skills
Excellent problem-solving and decision-making abilities
Ability to thrive in a fast-paced and dynamic environment
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
- Salary:
- 25.000,00 ₱ Monthly
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