Nonvoice Account - Email and Chat Support - Earn up to 28k

Makati, National Capital Region

Posted 16 days ago

Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 136

Job Description

One-day hiring process! Earn up to 28k monthly! Sapient is looking for dedicated Customer Service Representatives to join our team! This is for urgent hiring, submit your application now!

Responsibilities:
• Provide information and assistance to customers
• Resolve customer complaints and escalate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:
• COLLEGE GRADUATE WITHOUT WORK EXPERIENCE (or)
• COMPLETED 2 YEARS IN COLLEGE WITH 3 MONTHS (CUSTOMER SERVICE EXP) (or)
• HS/SHS GRADUATE WITH 1 YEAR OF CUSTOMER-FACING WORK EXPERIENCE
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply today!