Customer Care Director
Quezon City, National Capital Region
Posted 12 days ago
- Company:
- Dempsey Resource Management Inc.
- Company Description:
- Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Minimum Education Required :
Graduate of BS in Engineering or BS in Computer Science or other related field.
Minimum Experience Required :
1-2 years related experience
Skills and Knowledge Required :
Preferably with local experience handling hospitals or laboratories.
Responsible, team player, keen to learn, customer service, problem solving, strong interpersonal, leadership and analytical skills.
- Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products.
- Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products development and deployment to customers.
- Responsible for the successful product presentation, customer evaluation and users training provided to customers and business partners.
- Responsible for the ISO/QM implementation.