Audio Technical Customer Service Representative-CSR

Makati, National Capital Region
Posted more than 30 days ago
Logo NeksJob Philippines
Company:
NeksJob Philippines
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
20

Job Description

Audio Technical Agent

Looking for an Audio Technical Agent to join our team. As an integral part of our audio technology division, you'll provide technical support and expertise to customers, troubleshooting audio equipment, software, and systems. Responsibilities include diagnosing issues, providing solutions, and delivering exceptional customer service through various channels. The ideal candidate should have a strong background in audio engineering or related fields, excellent problem-solving skills, and proficiency in audio software and hardware. If you're passionate about audio technology and enjoy helping customers optimize their audio experience, we'd love to hear from you!

Salary: ₱2000 + 2000 allowance

Shift Schedule:
• Possible morning shift during training.
• Graveyard schedule (earlier shift - 10pm to 7am; latest shift - 2am - 11am
• Fixed Saturday and Sunday Off

Educational Requirement:
• Required: Completed 2nd year college
• Preferred: IT or any computer-related courses

Work Experience:
• Minimum of 6 months experience- not necessarily tech background
• If no CCE- Rec should be hiring candidates that, have IT related course or someone that is tech savvy/strong comm skills

Requirement Process:
• Harver Exam: Passing Score CEFR B2, C1, C2
• Initial Interview: All TAAs
• Technical Exam
• Final Interview: Certified TAAs
• Operations Interview
• Job Offer: Recruitment
Salary:
20.000,00 ₱ Monthly

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